Services Designed to Give Clients Access to Professional Support for Fractions of the Cost of Full-Time Staff
Your team will be made up of experienced IT Directors, System Admins, on site Technicians and SIS Specialist providing flexible support to your organization with a tailored I.T. experience
Strategic IT Leadership
Strategic direction, oversight,
and budgeting, aligning
technology with your goals and managing vendors so your team can focus on its mission.
Data Backup
Ransomware-resistant backup
and disaster recovery that protects critical data and restores
systems quickly
Day-to-Day Support
Hands-on & virtual support for
daily technology needs, delivering excellent customer service
and immediate assistance
for your team.
Projects & Planning
Have a new project coming up?
We have your back. Our team is experienced in handling anything
from a total network overhaul to a simple data migration.
Security & Compliance
24/7 infrastructure monitoring
and incident response and
creation & compliance of a
Written Information Security Program (WISP)
HR & Business Consulting
Financial reports & budgets,
accounting, ops & maintenance, procurement, food service
management, insurance, student transport, grant admin, & union negotiations.
The Human Connection
Customer service is our core, our entire team is customer service trained. Strong relationships compliment our technical expertise.
In a digital age, we prioritize real human interaction making it easy to reach us, and focus on building long-term partnerships.
Virtual Help Desk
With a single click, connect to a live technician who knows your environment, no phone calls, no bots, no waiting on hold.
This delivers faster resolution, less downtime, and a dramatically better user experience during operating hours.
Need Ongoing IT Help or Strategic Consulting? Twin Lakes is here to help your team succeed!
Would you like to explore our services? Schedule a virtual coffee session with Evan Paradis, our Director of Sales & Operations.
